62bet Privacy Policy — Your Data is in Safe Hands

62bet (referred to herein as "we", "62bet", or the "Platform") is an international-standard online gaming platform committed to delivering the best gaming experience for users in Bangladesh. This Privacy Policy explains how 62bet collects, uses, stores, and protects your personal information.

We believe privacy is a fundamental right. That is why every transaction and piece of personal information on 62bet is stored with the highest level of security. Our Privacy Policy is built in accordance with international data protection laws and standards, ensuring maximum protection for you.

This Policy applies to the 62bet website, mobile app, and all digital services. It has been written in plain language with our Bangladeshi users in mind, so that everyone can be fully informed about their rights and how their data is protected.

62bet collects only the information necessary to provide its services, ensure security, and meet legal obligations. We never ask for data we do not need.

62bet uses collected data only for specific, legitimate purposes. We never use your information unnecessarily. The key purposes for which we use your data are outlined below:

• Account management: Your information is used to create, verify, and secure your account.
• Payment Processing: Relevant information is used to securely process deposits and withdrawals.
• Customer Support: Your information is used to resolve your questions and issues promptly.
• Security Assurance: Data is analyzed to detect and prevent fraud, money laundering, and unauthorized access.
• Service Improvement: Usage patterns are analyzed to improve the gaming experience on the platform.
• Responsible Gaming: Data helps identify early signs of problem gambling so we can provide timely support to members.
• Legal obligations: Data is used to meet licensing authority requirements and legal obligations.

62bet never sells, rents, or shares your personal information with third parties without authorization. However, limited data may be shared in specific circumstances:

• Payment Providers: Only the minimum necessary information is shared with authorized payment gateways to process deposits and withdrawals.
• Game Software Provider: Minimum necessary data may be shared with licensed game providers to support game operations.
• Legal authorities: Required information is provided in response to valid court orders or lawful requests from law enforcement agencies.
• Licensing Authority: Required information is submitted to regulatory authorities to maintain our gaming license.

62bet uses cookies and similar technologies on its website and app. Cookies are small data files stored in your browser that help improve your experience on the site.

• Essential cookies: Required for login sessions and site security. Disabling these will prevent the site from functioning properly.
• Analytics Cookies: Helps us understand which parts of the site are used most, so we can improve your experience.
• Preference Cookies: These cookies are used to remember your language, theme, and other preferences.

You can manage cookies through your browser settings. However, disabling cookies may limit some functionality.

62bet uses industry-leading technology and practices to keep your information secure. Our security measures include:

• 256-Bit SSL Encryption: All data transferred between you and our servers is fully encrypted.
• Firewall Protection: An advanced firewall system protects our servers from external attacks.
• Two-Factor Authentication (2FA): Two-factor authentication is available to add an extra layer of security to your account.
• Regular Security Audits: Regular third-party security audits are conducted to identify and address any vulnerabilities.
• Limited Access Policy: Only authorized personnel may access your data, and only for specific purposes.
• 24/7 Monitoring: Our security team monitors systems around the clock and responds immediately to any suspicious activity.

You have full control over your own data on 62bet. We ensure that you can easily exercise all of your rights:

• Right to Access: You have the right to request details of what information 62bet holds about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data in certain circumstances, though some information may need to be retained due to legal obligations.
• Right to Restrict Processing: You may request that the use of your data be restricted in certain circumstances.
• Data Portability: You can request a copy of your data in a structured, portable format.
• Right to object: You may object to the use of your data for marketing purposes and opt out at any time.

62bet does not retain your information longer than necessary. Separate retention periods are defined for different categories of data:

Once the retention period expires, data is automatically deleted through secure methods or anonymized so it can no longer be linked to any individual.

The 62bet Platform may at times reference approved third-party services. These third parties have their own privacy policies, and 62bet is not responsible for their practices.

• Payment gateway services handle your payment information in accordance with their own PCI DSS standards.
• Live game provider software may be operated directly from their own servers and is subject to their respective privacy policies.
• If you use a social media account to log in to 62bet, the privacy policy of that platform will apply.

62bet strictly prohibits anyone under 18 from using the Platform. We have dedicated measures in place to protect minors:

• A national ID or other valid documents may be requested at registration to verify your age.
• Accounts are not activated until age verification is confirmed through the KYC process.
• If there is any suspicion of a minor accessing an account, that account will be suspended immediately.
• Parents and guardians are encouraged to use parental control software to manage minors' internet access.

62bet may update this Privacy Policy from time to time. When significant changes are made, we will notify you:

• A notice of any changes will be sent to your registered email address.
• A notification of any changes will be displayed when you log in to the platform.
• Sufficient notice will be given before any updated policy takes effect.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.

We recommend reviewing this page periodically. The date of the most recent update will always be shown at the top of the page.

For any privacy-related questions, concerns, or complaints, please reach out to our dedicated Privacy Team. We typically respond within 7 business days.

If you believe your privacy rights have been violated and we are unable to resolve the issue, you have the right to file a complaint with the relevant data protection authority or 62bet's licensing authority.